Return Policy

Effective Date: September 17, 2026

A. Easy Product Replacement & Returns

We offer an Easy Product Replacement policy to ensure you receive your tech gear in pristine condition.

B. Return & Replacement Window

You can raise a request for a return or replacement within 7 days of delivery under the following conditions:

• Defective or Damaged Item: The product arrived physically damaged, broken, or suffering from a major manufacturing defect.

• Incorrect/Missing Items: You received the wrong item, color variant, or missing accessories from the box.

C. Conditions for Return

To be eligible for a return or replacement:

• The item must be in its original, un-tampered manufacturer packaging with all seals, tags, manuals, and accessories intact.

• Electronics such as smartphones, laptops, and consoles must not show signs of physical misuse, liquid damage, or unauthorized software tampering.

D. How to Initiate a Return

To request a return or replacement, please contact our 24/7 support team via chat or email through our Contact Us page with your order details and photos/videos of the issue.